If only. Let me list the things I experienced today while not printing the coupon:
- At least ten "site too busy; come back later" errors.
- Probably twice that many "cannot open the page because the server dropped the connection" errors.
- The coupon was being handled by a third-party site, coupons.com, that required you to install their special software on your computer, ostensibly because each coupon had a unique bar code so you couldn't go print a hundred of them and pass them out to your office or something. I installed the software successfully, according to my computer, but hitting the "print coupons" button returned me to the page that said I hadn't installed their software yet. (I even did so a second time, with the same results.)
- Once I finally got to the page that should have printed it, I was told that I had an unsupported browser--this despite the fact that I was using the only browser (Safari) listed for my OS (Mac OS "10.3 or higher"). I even tried it on (unsupported) Firefox and actually got a bit farther through the process than I did with Safari--but still no coupon.
- Eventually, I must have passed my quota of hitting the print button, because I was told on each browser that I had surpassed the number of allowed times to print the coupon, even though I never had jack squat come through my printer.
- And for the nasty icing on this rancid cake, my attempts to send a complaint message to coupons.com yielded nothing but error messages themselves!
This isn't exactly a shining moment for either KFC, which is obviously trying hard to remake its image (since lots of people know that the F stands for "fried"), and coupons.com, which didn't exactly win any friends either. I did submit a "comment" to KFC on their page, so we'll see what happens.
Did any other Musings reader try this? And if so, did you have any luck? Let me know in the comments.